Analyzing Success Factors of Enterprise Resource Planning Adoption using Analytical Hierarchy Process

  • Hilmi Azmi Fatimah Bogor Agricultural University
  • Rina Trisminingsih

Abstract

Successful of ERP system adoption in the company is one of the keys for the continuity of the company's business. Since a lot of financials, time and human resources are invested on ERP adoption, there must be an evaluation of ERP system to assess whether the ERP system adoption is successful or not. Some models have been developed by some researchers to assess the evaluation of ERP success. Each model has important factors used to assess the success of ERP. This study analyzes several factors that measure ERP success derived from several ERP success models to identify the important degree of each factor. The method used in this research is Analytical Hierarchy Process (AHP) with the assessment data obtained from 3 experts who have the competence and experience regarding ERP system. The results of this study found that the benefit of use, organizational impact, and user satisfaction are the 3 main subfactors with the highest important degree values.

Published
2017-12-27
How to Cite
FATIMAH, Hilmi Azmi; TRISMININGSIH, Rina. Analyzing Success Factors of Enterprise Resource Planning Adoption using Analytical Hierarchy Process. International Journal of Innovation in Enterprise System, [S.l.], v. 1, n. 02, p. 46-51, dec. 2017. ISSN 2580-3050. Available at: <http://ijies.sie.telkomuniversity.ac.id/index.php/IJIES/article/view/41>. Date accessed: 22 nov. 2018. doi: https://doi.org/10.25124/ijies.v1i02.41.