International Journal of Innovation in Enterprise System <p>International Journal of Innovation in Enterprise System (IJIES) is a peer-reviewed international journal published by Faculty of Industrial Engineering, Telkom University, Bandung, West Java, Indonesia.&nbsp;The journal published by the School of Industrial Engineering, Telkom University two times a year every<strong>&nbsp;July and January&nbsp;</strong>in the form of online publication with&nbsp;<strong>e-ISSN 2580-3050.</strong>&nbsp;The journal publishes original articles of significant value in all areas of innovation in Enterprise Systems. The journal covers research articles, research-in-brief, and review articles comprising all disciplines related to Enterprise Systems, particularly Information Systems &amp; Technology, and relevant multidisciplinary domains such as Industrial Engineering and Management. The journal welcomes relevant publishable articles including technical innovation, practical IS adoption, management innovation, and etc, which is considered as high valued work in this area.</p> School of Industrial and System Engineering, Telkom University en-US International Journal of Innovation in Enterprise System 2580-3050 The Effect of Providing Government-Borne Import Duties Facility on the Growth and Competitiveness of Indonesia <p>This research has its aim to study the effect of providing Government-Borne Import Duty facility on the growth and competitiveness of Indonesia's manufacturing industry. The growth of the manufacturing industry is identified with the growth of production, employment, and contribution to state income through taxes. The background of this research is the existence of government's need to find the effect of the provision of exemption from import duties that have been running since 2008 on the ability of companies to produce goods in order to meet consumer needs, competitiveness, employment, and their contribution to state income. The survey was conducted on 110 companies that use this facility in Indonesia. The research applied the statistical method of sign and percentage test with the unit of analysis at the company and target sector, and groups of companies that receive GBID facility with different frequencies. The results show that the provision of the facility significantly increase the growth and competitiveness of Indonesia's manufacturing industry, especially in production growth, the competitiveness of production costs, sales growth, profits, and company productivity. This facility has different effects on companies under different target sectors. More companies under the guidance of Directorate General of MMTEI experinence innovation raising, time-to-market competitiveness, and machine modernization after being given this facility, while more companies under the guidance of Directorate General of CTMI experience production growth, competitiveness raising in production costs, quality, delivery time, sales growth, productivity, human capital, absorption of production labor, and tax payments. The reason related to this case is the existence of difference in production, product standardization, product cycle times, and technological intensity. The results also show that the difference in frequency of facilitation given only affect in rising the competitiveness of the company's products’ price. Related to the nature of production, GBID facility is more suitable to be given to companies that have production plans rather than companies that only do the task based on project or job orders. It is because the companies that have production plan could do the job with more optimal results than those who don’t.</p> Hendang Setyo Rukmi Lukmanulhakim Almamalik ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 1 12 10.25124/ijies.v4i02.59 Utilization of Service Oriented Architecture to Customize Accounting Business Process in Open ERP System for Smart SME’s <p>Small and medium enterprises or commonly referred to as SMEs in Indonesia are business activities that are in great demand after the economic crisis which resulted in the termination of employment (PHK) experienced by most companies. The role of SMEs in the Indonesian economy has now been recognized by the wider community. However, many SMEs in Indonesia are still running their business processes separately, especially in the accounting system, so that the business processes are running poorly, financial transactions that are still recorded and reported manually and separately, sales/purchase account items that are still recorded manually, and there's no system that supports the accounting process for SMEs.<br>The output from this research is an Open Source ERP-based Smart SME system design in the accounting module by embedding the "smart" feature, namely analytic accounting. This design expected to be the standard and best practice in the SME accounting system so that SME's actors can create and get more structured financial reports and can design an integrated system that supports a real-time data management system.<br>The research method used in this research uses the Service Oriented Architecture (SOA) approach. This method also refers to certain services on one platform such as services for making payments, transferring payments, and checking the status of a bank account in one application. In general, all the research processes carried out refer to the step by step of SOA and there must be input and output in designing the business model. This method is used to design business process models and services based on the accounting system problems experienced by SMEs.</p> Muhardi Saputra Sanny Putra Hendarsyah Wahjoe Witjaksono ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 13 22 10.25124/ijies.v4i02.63 Selecting Benchmarking Partners Using Analytical Hierarchy Process Approach <p>Benchmarking is a method to improve performance and improve company competitiveness. This method has been commonly practiced by large companies and has recently been extended to small and medium enterprises (SMEs). However, the implementation between large and SMEs is very different. These differences are debated as an impact of company characteristics, specifically differences in the ability to develop and improve business. Typical SMEs face tough challenges to overcome their resource constraints. This limitation affects the decisions of SMEs in choosing their comparison partners. This research was conducted to fill the research gap regarding the use of the Benchmarking method and the AHP approach to SMEs, especially in determining Benchmark partners using the AHP approach. The use of benchmarking and AHP is illustrated by using SME objects that are engaged in the fashion sector, namely UKM Cotton.Go. The problem faced by UKM Cotton.Go is marketing communication that is not effective in creating sales so it needs to be determined benchmarking partner in making improvements to marketing communication. The use of AHP in determining benchmark partners helps SMEs to find out which benchmark partners have the best marketing communication performance.</p> Sari Wulandari Muhammad Arfidh Ardian Cahya Utama ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 23 33 10.25124/ijies.v4i02.66 Developing Schedule With Linear Programming (Case Study: STTF II Project Komplek Sukamukti Banjaran) <p>Shift to The Front II Komplek Sukamukti Banjaran Project is one of the projects implemented by one of the companies engaged in telecommunications. In its implementation, each project including Shift to The Front II Komplek Sukamukti Banjaran has a time limit specified in the contract. Project scheduling is an important role in predicting both the cost and time in a project. Every project should be able to complete the project before or just in the time specified in the contract. Delay in a project can be anticipated by accelerating the duration of completion by using the crashing method with the application of linear programming. Linear programming will help iteration in the calculation of crashing because if linear programming not used, iteration will be repeated. The objective function in this scheduling is to minimize the cost. This study aims to find a trade-off between the costs and the minimum time expected to complete this project. The acceleration of the duration of this study was carried out using the addition of 4 hours of overtime work, 3 hours of overtime work, 2 hours of overtime work, and 1 hour of overtime work. The normal time for this project is 35 days with a service fee of Rp. 52,335,690. From the results of the crashing analysis, the alternative chosen is to add 1 hour of overtime to 34 days with a total service cost of Rp. 52,375,492. This acceleration will affect the entire project because there are 33 different locations worked on Shift to The Front II and if all these locations can be accelerated then the duration of completion of the entire project will be effective</p> Naufal Dzikri Afifi Ika Arum Puspita Mohammad Deni Akbar ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 34 45 10.25124/ijies.v4i02.77 LinkAja Business Models Strategy Development Using BMC Approaches <p>In the first quarter of 2019, there was an increase in the value and the volume transaction on electronic money transactions in Indonesia. The development of electronic money is directly proportional to the high competition of companies engaged in the field of mobile payment. LinkAja is a mobile payment application product that is representative of collaboration between Telkomsel and the number of State-Owned Enterprises (SOEs). One of the keys to success in facing competition is to develop continuously. Therefore, it is necessary to develop the right business model to determine the optimal strategy in developing the LinkAja application business. The objectives of this research are formulating and developing LinkAja business models strategy. This result of this study proposed business model in the form of improvement for each element of its business model including: elements (1) Customer segments: Adding target customers to e-marketplaces and e-commerce, (2) Customer relationships: Developing cooperation with LinkAja competitors, (3) Value Proposition: Developing customer consulting services by providing training for using the LinkAja application, (4) Key Activities: Developing collaboration with partners and competitors, (5) Key Partners: Collaborating with the competitors such as Gopay, OVO, FUND, etc., (6) Key Resources: Using digital budget information systems to facilitate transparency of company budgets, (7) Revenue streams: Upgrading fees for premium services, and (8) Cost Structure: Research costs.</p> Novreyna Ludmilla Alda Sari Wulandari ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 46 59 10.25124/ijies.v4i02.86 Key Factors in Improving the Maturity of Information Technology Governance: A Case Study of State-owned Enterprise in Indonesia <p>The assessment of IT governance maturity is part of the assurance function. The assessment is carried out to ensure technology support in achieving business goals. In this context, companies should comply with regulations, as well as the need to continue to improve the quality of implementation of IT governance. The average value of PT X's IT governance maturity in Year 2 has increased from 3.21 to 3.26. There is an increase in the average score of 0.05 over one year. Success factors in implementing IT governance must be maintained and encouraged to continue the grow. This research was conducted to identify what organizational initiatives to increase the maturity and what the key factors are. Factors identification is done using evidence analysis method based on CSF references and attributes criteria. The results of the analysis obtained key factors that strengthen the maturity. The main factors are CSF2 providing IT infrastructure that supports the development and exchange of IT applications and services (21.72%), and CSF4 staff development to meet professional IT HR qualifications (17.39%). On the other hand, maturity attribute which gave the biggest contribution was ATR1 related to policies and procedures (34.6%), and ATR3 related to defining goals and actions (30.77%).</p> Rokhman Fauzi Rahmat Mulyana ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 60 71 10.25124/ijies.v4i02.75 How to Create E-Purchasing Based on Open ERP for Integrated Hospital Service System Using Quickstart Methodology <p>In this research, the researcher carries out the health Industry of public hospitals in Indonesia. One of the main processes in company business processes is the purchasing of goods. One of the problems in purchasing is the absence of the system that Integrates business processes between the Inventory Department and the Purchasing Department. Hence, interfere with daily operational in RSUD XYZ like due to notification’s update delay of the goods causes unavailability stock in the warehouse, so will affect the late purchase of goods at RSUD XYZ. Odoo is a software of Enterprise Resource Planning opensource used by various types of companies. Odoo provides solutions package for Purchase Management to overcome the problem in the company. The researcher used the QuickStart Methodology to implement ERP systems. Odoo implementation with QuickStart needs through five main stages. The result of this research is the design of a planning model for Enterprise Resource Planning system of purchasing in RSUD XYZ. Moreover, Odoo makes business processes in the RSUD XYZ can be automated with real-time information, this automation and real-time data will support the RSUD XYZ to make better decision in the future.</p> Nesya Irianis Warih Puspitasari Muhardi Saputra ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 72 81 10.25124/ijies.v4i02.78 Validating Scope Design in Project STTF Case Study PT.XYZ <p>PT.XYZ is a company in the Telecommunication Industry. Due to increase the product sales, PT.XYZ performed an annual project to build network infrastructure to the uncovered network areas, called the STTF project. As a project owner, conducting a high performance of scope validation is very crucial to make sure the quality of the result meets requirements. However, the previous project result has shown to the unsatisfactory result, i.e. titled pole resulting in high cable attenuation and over budget. To see the extent of the performance and effectiveness of the validation process, an evaluation of the current validate scope process is necessary. One of the methods is by comparing the operational implementation in the current STTF project against the project management standard to ensure the process performed effectively. Data collected using a questionnaire based on PMBOK 6th ed. standard processes using a self-assessment survey, and two project locations are chosen as a comparative sample. The verified questionnaires then distributed purposively to validate the scope team. In the end, the result of the research shows the implementation of validate scope activity is not comply with the standard process in PT.XYZ and there are gaps against standard practices in PMBOK.</p> Agustian Mauludin Wawan Tripiawan Achmad Fuad Bay ##submission.copyrightStatement## 2020-07-30 2020-07-30 4 02 82 92 10.25124/ijies.v4i02.88