Suwarsono, Litasari, Indonesia
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Vol 3 No 01 (2019): International Journal of Innovation in Enterprise System - Information and Computational Engineering
IT Services Quality Measurement Using IT SERVQUAL at University X
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IJIES (International Journal of Innovation in Enterprise System) (e-ISSN 2580-3050)
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School of Industrial and System Engineering, Telkom University
Bandung, West Java, Indonesia
