Evaluation of Information Quality Using ISO/IEC 25010:2011 (Case Research: Menu Harianku Application)

  • Devaldi Akbar Suryadi Universitas Nahdlatul Ulama Surabaya
  • Endang Sulistiyani Universitas Nahdlatul Ulama Surabaya
Keywords: Evaluation, Quality, Nutrition, ISO/IEC 25010:2011, Application

Abstract

This research aims to determine the product quality of the Menu Harianku application and recommend improving the quality of the application based on the ISO/IEC 25010:2011 model with 6 characteristics in product quality dimensions namely Functional Suitability, Performance Efficiency, Usability, Reliability, Security, and Portability. ISO/IEC 25010:2011 standard was chosen because of its very suitable characteristics for measuring software quality. Starts with identifying the problem, Design quality, Testing performance quality, and making application improvement recommendations. According to technical characteristics of Functional Suitability, of 97 test cases, there were 11 failed. Performance efficiency of Mobile and Desktop devices scores 86% of the improvement criteria. Reliability Hosting is only accessible in Asian (Japan) and European locations (all) for no more than 20 VUs. Security with Medium-level vulnerabilities. The portability of the application runs well on 6 Desktop & Mobile browsers. According to users the characteristics of Functional Suitability with a percentage of 84.1%, Performance efficiency at 84%, and Usability at 83.5%. As for the application recommendations related to the results of application quality testing that can be used in improving the quality of the Menu Harianku application.

References

[1] E. Sulistiyani and S. Dwi Putri S, “Evaluation of IBSI Education Application Use ISO/IEC 25010:2011 9126 Quality Model : How is the Quality ?,” 2021.
[2] D. Setyo and D. A. Rahmawati, “Pengaruh kualitas sistem dan kualitas informasi terhadap kepuasan pengguna,” J. Bisnis dan Ekon., vol. 6, no. 1, pp. 1–11, 2015, [Online]. Available: related:download.portalgaruda.org/article.php?article=189496&val=6468&title=PENGARUH KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA (Survei Pada Karyawan Pengguna Aplikasi Pelayanan Pelanggan Terpusat (AP2T) di PT. PLN (Persero) Area.
[3]M. Mahdum, F. A. Susanto, and E. Sulistiyani, “Rancang Bangun Instrumen Teknologi Perencanaan Menu Diet Berbasis Website,” Natl. Conf. Ummah, 2020.
[4] M. D. Mulyawan, I. N. S. Kumara, I. B. A. Swamardika, and K. O. Saputra, “Kualitas Sistem Informasi Berdasarkan ISO/IEC 25010: Literature Review,” Maj. Ilm. Teknol. Elektro, vol. 20, no. 1, p. 15, 2021, doi: 10.24843/mite.2021.v20i01.p02.
[5] P. H. Putri, F. K. Putri, and E. Sulistiyani, “Pembuatan Instrumen Teknologi Perencanaan Menu Diet,” Prev. Indones. J. Public Heal., vol. 5, no. 2, pp. 80–85, 2020.
[6] B. A. Priyaungga, D. B. Aji, M. Syahroni, N. T. S. Aji, and A. Saifudin, “Pengujian Black Box pada Aplikasi Perpustakaan Menggunakan Teknik Equivalence Partitions,” J. Teknol. Sist. Inf. dan Apl., vol. 3, no. 3, p. 150, 2020, doi: 10.32493/jtsi.v3i3.5343.
[7] ISO/IEC, “International Standard ISO/IEC 25010,” 2011, 2011. https://www.iso.org/standard/35733.htm (accessed Nov. 04, 2021).
[8] R. C. Wibawa, S. Rochimah, and R. Anggoro, “A development of quality model for online games based on ISO/IEC 25010,” Proc. 2019 Int. Conf. Inf. Commun. Technol. Syst. ICTS 2019, pp. 215–218, 2019, doi: 10.1109/ICTS.2019.8850992.
[9] A. Septianto and K. A. Sekarwati, “THE ANALYSIS OF ACADEMIC INFORMATION APPLICATION IN DIRGANTARA MARSEKAL SURYADHARMA UNIVERSITY USING ISO/IEC 25010,” Angkasa J. Ilm. Bid. Teknol. Vol 11, No 2 NovemberDO - 10.28989/angkasa.v11i2.529, Oct. 2019.
[10] H. S. Suparto and R. H. Dai, “Evaluasi Kualitas Sistem Informasi Pengukuran Prestasi Kerja Berdasarkan ISO/IEC 25010:2011 25010,” vol. 3, no. 2, 2021, doi: 10.37905/jji.v3i2.11744.
[11] S. Nidhra and J. Dondeti, “Black box and white box testing techniques-a literature review,” Int. J. Embed. Syst. Appl., vol. 2, no. 2, pp. 29–50, 2012.
[12] K. N. P. Pamungkas and R. Fauzan, “Optimalisasi Kinerja Sistem Informasi Perijinan Angkutan Darat Kota Banjarmasin Berbasis Framework YII,” Poros Tek., vol. 11, no. 1, pp. 12–16, 2019.
[13] Deviceatlas, “The most popular iPhones - 2020,” 2020, [Online]. Available: https://deviceatlas.com/blog/most-popular-iphones.
[14] V. Hosal, H. Angriani, and A. Muawwal, “IMPLEMENTASI SOFTWARE TESTING DALAM QUALITY ASSURANCE PADA LEARNING MANAGEMENT APPLICATION WEBSITE CLASSES,” KHARISMA Tech, vol. 16, no. 2, pp. 156–168, 2021.
[15] M. Qasaimeh, A. Shamlawi, and T. Khairallah, “Black box evaluation of web application scanners: Standards mapping approach,” J. Theor. Appl. Inf. Technol., vol. 96, no. 14, pp. 4584–4596, 2018.
[16] Softwaretestinghelp.com, “Top 10 BEST Browsers For PC [2022 Web Browser Ranking],” 2022. https://www.softwaretestinghelp.com/best-browser-ranking/ (accessed Feb. 01, 2022).
[17] V. Mishra, P. Laperdrix, W. Rudametkin, and R. Rouvoy, “Déjà vu: Abusing Browser Cache Headers to Identify and Track Online Users,” 2021.
[18] H. Taherdoost, “What is the best response scale for survey and questionnaire design; review of different lengths of rating scale/attitude scale/Likert scale,” Hamed Taherdoost, pp. 1–10, 2019.
[19] A. Z. Sianipar, “Penggunaan Google Form Sebagai Alat Penilaian Kepuasan Pelayanan Mahasiswa,” J. Inf. Syst. Applied, Manag. Account. Res., vol. 3, no. 1, pp. 16–22, 2019.
[20]R. Syafi’ah and W. Sari, “Analisis Sikap Tanggung Jawab Siswa dalam Proses Pembelajaran Daring Melalui Aplikasi Whatsapp,” At-Thullab J. Pendidik. Guru Madrasah Ibtidaiyah, vol. 4, no. 2, pp. 111–118, 2020.
[21] L. W. Suwarsono, A. N. Aisha, and F. N. Nugraha, “INTERNATIONAL JOURNAL OF INNOVATION IN Role of E-Learning Readiness on Workload : Perspective Engineering and Non-Engineering Students,” Int. J. Innov. Enterp. Syst., vol. 06, no. 01, pp. 85–94, 2022, doi: https://doi.org/10.25124/ijies.v6i01.165.
[22] Mulyawan, M., Kumara, I., Swamardika, I., & Saputra, K. (2021). Kualitas Sistem Informasi Berdasarkan ISO/IEC 25010: Literature Review. Majalah Ilmiah Teknologi Elektro, 20(1), 15-28. doi:10.24843/MITE.2021.v20i01.P02
[23] Kotler, P. (1997) Manajemen Pemasaran: Analisis, Perencanaan, Implementasi dan Pengendalian (jilid 2). Jakarta: Erlangga.
[24] Kadir, A. (2001) Dasar Pemrograman Web Dinamis Menggunakan PHP. Yogyakarta: Penerbit Andi.
[25] Solimun (2002) Multivariate Analysis Structural Equation Modelling (SEM) Lisrel dan Amos: Aplikasi Manajemen, Ekonomi Pembangunan, Psikologi Sosial, Kedokteran, dan Agrokompleks. 1st edn. MALANG: UM PRESS. Available at: http://fia.ub.ac.id/katalog/index.php?p=show_detail&id=7931.
[26] Sujarweni, V. W. (2014) ‘Metode penelitian: Lengkap, praktis, dan mudah dipahami’. Yogyakarta: Pustaka baru press.
[27] Imam, G. (2011) ‘Aplikasi analisis multivariate dengan program IBM SPSS 19’, Semarang: Badan Penerbit Universitas Diponegoro, 68.
[28] P. Miguel, J., Mauricio, D. and Rodríguez, G. (2014) ‘A Review of Software Quality Models for the Evaluation of Software Products’, International Journal of Software Engineering & Applications, 5(6), pp. 31–53. doi: 10.5121/ijsea.2014.5603.
[29] Keibach, E.; Shayesteh, H. BIM for Landscape Design Improving Climate Adaptation Planning: The Evaluation of Software Tools Based on the ISO 25010 Standard. Appl. Sci. 2022, 12, 739. https://doi.org/10.3390/app12020739
Published
2022-07-31
How to Cite
Suryadi, D., & Sulistiyani, E. (2022, July 31). Evaluation of Information Quality Using ISO/IEC 25010:2011 (Case Research: Menu Harianku Application). International Journal of Innovation in Enterprise System, 6(02), 143-156. https://doi.org/https://doi.org/10.25124/ijies.v6i02.167
Section
Information and Computational Engineering